Please carefully read the information about submitting an application on the website and the procedure for its consideration.
- Appeals sent through the “Virtual Reception” of the Administration’s official website Kemerovo region, go to the department for working with citizens' appeals of the Administration of the Kemerovo Region (tel. 8-384 2-58-57-67).
- Before submitting a request in the form electronic document You must fill out the form correctly.
- In the mandatory field for entering the text of the appeal in the form of an electronic document, the essence of the proposal, statement or complaint should be stated in accordance with Article 7 of the Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering citizens’ appeals” Russian Federation"(hereinafter referred to as Federal Law No. 59-FZ).
- After registration, applications are sent for consideration to government agency, local government body or official whose competence includes resolving the issues raised in the appeal (clause 3 of Article 8 of Federal Law No. 59-FZ). Appeals received by a state body, local government body or official in accordance with their competence are considered within 30 days from the date of registration of the appeal (clause 1 of Article 12 of Federal Law No. 59-FZ).
- We draw attention to the procedure for considering individual appeals provided for in Article 11 of Federal Law No. 59-FZ. When sending requests regarding appeals court decisions, you need to keep the following in mind. According to the Constitution of the Russian Federation, justice in Russia is carried out only by the court. The judicial authorities are independent and act independently of the legislative and executive authorities. Decisions of judicial bodies are appealed in accordance with the procedural procedure established by law. Appeals that contain obscene or offensive language, threats to the life, health and property of an official, as well as members of his family, a state body, local government body or official have the right to leave unanswered on the merits of the questions posed in it (clause 3 of Article 11 of the Federal Law No. 59-FZ).
- The response to the appeal is sent in the form of an electronic document to the address Email specified in the appeal, received in the form of an electronic document (clause 4 of article 10 of Federal Law No. 59-FZ).
- Information about the personal data of the authors of applications sent in the form of an electronic document is stored and processed in compliance with the requirements of the legislation of the Russian Federation on personal data (Federal Law of July 27, 2006 No. 152-FZ “On Personal Data”).
- If necessary, to support your arguments, you have the right to attach to your appeal Required documents and materials in electronic form or send them by regular mail to the address: Sovetsky Ave., building No. 62, Kemerovo, 650064.
In this section you can send a message to the virtual reception of the rector of the State Budgetary Educational Institution of Higher Education "Academy of Social Management"
Reception rules
Dear visitors of the ASOU virtual reception
Case Reviews
Text of the appeal: The Academy of Social Management has prepared very worthy programs. Helped teachers improve their professional level. There was a desire to work even better. Thank you very much. We wish you continued success.
Text of the appeal: At the moment I am a student of an advanced training course, the teachers of which are Atyaksheva T.V., Labutina V.A., I would like to express my deep gratitude to them for the material they give us, the classes are structured competently, interestingly, I will apply the acquired knowledge with great pleasure in my future work. Thank you!
Text of the appeal: Teachers of the course "Information and communication technologies in the activities of a teacher" preschool education" Atyaksheva T.V. and Labutina V.A. presented all the necessary material in a very interesting way. All the classes were quite comprehensive, useful and interesting. A lot of information can now be used in your professional activities.
Text of the appeal: I would like to express my gratitude to Tatyana Vitalievna Atyaksheva and Varvara Anatolyevna Labutina for their high professionalism in their work. I would like to note the teachers’ literacy, oratory skills and accessibility in expressing their thoughts. Thanks a lot!
Text of the appeal: I liked the course because of its electronic platform, it’s very convenient!!! Thank you very much to teachers Varvara Anatolyevna Labutina and Tatyana Vitalievna Atyaksheva for organizing everything educational process and an individual approach to each listener!
Text of the appeal: I would like to leave words of gratitude to Varvera Anatolyevna Labutina for her professionalism, for the availability of the material and ease in new information. I learned a lot from these courses. Thanks a lot!
Text of the appeal: Tatyana Vitalievna Atyaksheva taught us the course “Information and communication technologies for the activities of a preschool teacher” in Dmitrov M.O. The deep knowledge of the teacher is felt in many educational issues, big teaching experience, and most importantly, the desire and ability to pass on their knowledge and experience to us - to their students. We will remember the teacher with great gratitude and love.
Text of the appeal: Varvara Anatolyevna Labutina taught us the course “Information and communication technologies for the activities of a preschool teacher” in Dmitrov. Young specialist. Very pleasant to talk to, correct and conscientious. She told us and taught us to understand modern trends in educational Internet resources. Thanks a lot.
Text of the appeal: I would like to express my deep gratitude to Tatyana Vitalievna Atyaksheva and Varvara Anatolyevna Labutina for conducting such a course. Because they know their subject and know how to present it and convey it to us. They can be calm, interested, and most importantly, willing to work with us. They taught me to do self-analysis of my speech, to listen to what I say. They taught me how to do a lot of work on the computer correctly and quickly. I'm delighted. Thank you very much!
Text of the appeal: Thank you for the interesting presentation of the material! It was interesting, exciting and useful! Stupina I.V.
Text of the appeal: I express my gratitude to the course teachers T.V. Atyaksheva. and Labutina V.A. for very informative courses, especially now, when ICT in preschool educational institutions is so in demand, in connection with the entry into force of the Federal State Educational Standards law
Rules for the electronic reception
1. The electronic reception office of the Moscow Department of Education carries out its work in accordance with the requirements of Federal Law No. 59-FZ of May 2, 2006 “On the procedure for considering applications from citizens of the Russian Federation.”
2. Through the Electronic Reception you can send an appeal to the Education Department of the Administration municipality"Ust-Ilimsk region" on issues within the scope of its activities.
3. In order to send an appeal through the Electronic Reception, you need to fill out the application form and click the “Submit” button.
4. In case of redirection of your appeal within the competence, you will be sent a written notification.
5. The total period for consideration of the application should not exceed 30 days from the date of registration of the application.
Please read the following information carefully before submitting your appeal electronically:
1. Appeals sent electronically through the official websites of the executive authorities of the Ust-Ilimsk region are submitted for consideration to the executive authorities of the Ust-Ilimsk region.
· in the form of an electronic document, if the author indicates the last name, first name, patronymic (the latter - if available) and email address (e-mail);
3. Before sending an appeal electronically, you must correctly fill out the fields of the application form on the official website of the executive authority of the city of Moscow.
4. The size of the electronic appeal cannot exceed 4000 characters.
5. An appeal may contain no more than 10 attached documents and materials in electronic form without archiving. The total volume of attachments cannot exceed 50 MB. The following file formats are accepted for attachments: txt, doc, docx, pptx, xlsx, rtf, xls, pps, ppt, pdf, jpg, bmp, png, tif, pcx, mp3, wma, avi, mp4, mkv, wmv, mov , flv. Other formats are not processed in information systems Moscow Government.
6. An appeal will not be accepted for consideration if it:
· does not contain information about the surname, name, patronymic (the latter - if available) of the applicant;
· when specifying an incomplete or incorrect postal address and/or email address to which the response should be sent;
· contains obscene or offensive language, threats to the life, health and property of an official, as well as members of his family;
· on other grounds established by legislation and regulatory legal acts of the Russian Federation and the city of Moscow.
Information for review by those wishing to send an appeal in the form of an electronic document.
Please, before sending an appeal in the form of an electronic document, carefully read, as well as the following information.
Appeals sent in the form of an electronic document through the official website are received by the Federation Council of the Federal Assembly of the Russian Federation and are considered by officials of the Federation Council of the Federal Assembly of the Russian Federation and authorized persons of the Office of the Federation Council of the Federal Assembly of the Russian Federation in the manner established by the order of the Chairman of the Council Federation dated June 23, 2011 No. 189rp-SF.
2. Before sending an appeal in the form of an electronic document, you must write it, indicating without fail:
2.1. in the electronic form:
2.1.1. your last name, first name, patronymic (the latter - if available);
2.1.2. email address to which the response and notification of forwarding of the request should be sent;
2.2. in the field for entering the text of the appeal in the form of an electronic document:
2.2.1. or the name of the government body to which you are sending the appeal in the form of an electronic document, or the surname, first name, patronymic of the relevant person, or the position of the relevant person to whom you are sending the appeal in the form of an electronic document;
Please note that in accordance with clause 15 of the Instructions for working with citizens' appeals in the Federation Council of the Federal Assembly of the Russian Federation, erroneously sent appeals in the form of an electronic document remain without consideration.
2.2.2. the essence of the proposal, statement, complaint.
3. The response to your letter in the form of an electronic document or notification of its forwarding is sent in the form of an electronic document to the email address (e-mail) specified by you in the appeal in the form of an electronic document.
4. In the required field for entering the text of the appeal in the form of an electronic document, you state the essence of the proposal, statement or complaint in accordance with Art. 7 of the Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation.”
If the text of your appeal does not allow us to determine the essence of the proposal, statement or complaint, a response to the appeal is not given, and it is not subject to forwarding for consideration to a state body, local government body or official in accordance with their competence, about which you will be informed reported within seven days from the date of registration of the appeal.
The text of your appeal in electronic form, typed and sent through the information resource, is saved and displayed in the author’s “Personal Account”.
Please note that in order to ensure the non-disclosure of information contained in your application, as well as information relating to your privacy, when filling out the request text input field in the form of an electronic document, protection is provided against the possible introduction of malicious code.
5. If necessary, to support your arguments, you have the right to attach the necessary documents and materials in electronic form to your appeal.
You can attach the necessary documents and materials in electronic form in any order with no more than five separate file attachments without archiving (attachment file) in acceptable formats:
text (graphic) format: txt, doc, docx, rtf, xls, xlsx, pps, ppsx, ppt, pptx, pub, pdf, jpg, jpeg, bmp, png, tif, gif, pcx, odf;
audio (video) format: mp3, wma, avi, mp4, mkv, wmv, mov, flv.
Other formats are not processed in the information systems of the Office of the Federation Council of the Federal Assembly of the Russian Federation.
We inform you that the transfer of attachment file(s) to the mail server depends on the bandwidth of the Internet network, and the receipt depends on the volume of transferred files processed by the mail server.
When connecting your equipment to the Internet via dedicated communication channels using ADSL, 3G, 4G, WiFi and other technologies that provide similar data transfer rates on the Internet, transfer and processing of file(s) with a total size of:
up to 5 MB is carried out, as a rule, without a time delay;
from 5 MB to 10 MB can be carried out with a time delay;
over 10 MB may not be implemented.
6. If the text you sent in the form of an electronic document, contained in the text input field of the appeal in the form of an electronic document, does not contain a proposal, statement or complaint, but only a link to the application (file attachment) or to the content of the website, then in the response the procedure for its consideration established by Federal Law No. 59 of May 2, 2006 “On the procedure for considering appeals from citizens of the Russian Federation” is explained.
7. We draw your attention to the procedure for considering individual requests provided for in Art. 11 of the Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation.”
8. When you send requests regarding appeals against court decisions, you must keep the following in mind.
According to the Constitution of the Russian Federation, justice in Russia is carried out only by the court. The judicial authorities are independent and act independently of the legislative and executive authorities. Decisions of judicial bodies are appealed in accordance with the procedural procedure established by law.
9. If you send an appeal containing a question affecting the interests of an indefinite number of people, the answer to which was posted on this website, you will be notified within seven days from the date of registration of the appeal the email address of the page of this website on which the answer to the question is posted, stated in your request.
10. Information about the personal data of the authors of applications sent in the form of an electronic document, information contained in the authors’ applications, as well as information relating to the private life of the authors, are stored and processed in compliance with the requirements of Russian legislation.
11. You are given the opportunity to receive chronologically structured information about the progress and results of the review sent by you via “ Personal Area» appeals or requests to the Federation Council of the Federal Assembly of the Russian Federation.
The “Personal Account” contains data on each application or request you send from the moment the author registers on the “Personal Account” information resource in the “Virtual Reception” section on the official website of the Federation Council of the Federal Assembly of the Russian Federation.
12. It is possible to view the site on various devices - from smartphones and tablets to widescreen monitors.
Address for sending written appeals to the Federation Council of the Federal Assembly of the Russian Federation by regular mail:
st. Bolshaya Dmitrovka, 26, Moscow, 103426